GrowProSkills primarily offers digital content. However, if physical products are available for purchase, the following policies apply:
Digital Products Delivery:
Upon successful payment, digital course materials will be accessible through your account. Confirmation emails with access instructions will be sent to the registered email address.
If you do not receive access details, please contact support for assistance.
Physical Products Delivery:
For any physical products (e.g., printed materials, merchandise), processing time is typically 5-7 business days. Shipment will be dispatched once processing is complete.
Delivery times depend on the shipping destination. A tracking number will be provided once the shipment is dispatched.
Shipping Fees and International Shipping:
Shipping fees, if applicable, are calculated at checkout. International orders may incur additional customs duties, taxes, or fees, which are the buyer’s responsibility.
GrowProSkills is not responsible for delays caused by customs or other shipping disruptions.
Damaged, Lost, or Incorrect Shipments:
If your physical product arrives damaged, contact us within 7 days with a description and photo of the damage for a replacement.
For lost shipments, please reach out to customer support to investigate the issue and arrange a solution.
Returns for Physical Products:
Returns are only accepted for defective or damaged products. Returned items must be in original condition and accompanied by proof of purchase.
Contact customer support to initiate a return and receive instructions.